Engage customers and increase sales

with WebRTC Click-to-Call

Engage customers and increase sales with WebRTC Click-to-Call

Engage customers and increase sales with WebRTC Click-to-Call


It's quite common for a customer to want to speak to a real person for help navigating a website. Ever wish you could offer a simple and convenient contact option for your website visitors? If so, you might be interested in WebRTC Click-to-Call, a feature that enables instant, real-time communications through your web browser for dedicated sales representatives.

What is WebRTC click to call?

WebRTC Click-to-Call is a feature that allows your customers to make voice or video calls, at no additional cost, from your website. Unlike traditional phone calls, WebRTC calls do not require plug-ins or additional software.

We provide WebRTC Click-to-Call for website visitors to make FREE calls to your team by clicking a designated button or interactive elements.

When a visitor initiates a call, it will be routed through the system and connected to the appropriate destination: an extension, a queue, or an IVR. Additionally, audio calls can be transformed into video chats, improving the customer experience and offering more personalized service.

Some of the many benefits of WebRTC Click-to-Call are as follows:

         Facilitate real-time communication between website visitors and your company
         Supports video calls for more immersive and collaborative communication
         Provide real-time support and assistance to customers
         Improves customer engagement and satisfaction
         Make good use of website traffic to increase your sales

 

WebRTC Click-to-Call in different business scenarios

         Sales: How often do website visitors have unanswered questions that prevent them from making a purchase? Care and individual attention are of great help in closing deals during the purchasing process. This is where WebRTC Click-to-Call can really make a difference. For example, online stores can use it to help customers with product selection, checkout, and upselling.
         Customer Service: WebRTC Click-to-Call shows a special promise of customer service. People call your company because they want to speak to a human being. With a simple click, they can receive immediate assistance, answer questions, ask for clarification or resolve problems without delay. This instant support helps improve customer satisfaction and resolve issues more efficiently.
         Marketing: WebRTC Click-to-Call is also a powerful capture and conversion tool for inbound marketing. Not only does it generate higher conversion rates, in the catchphrase, but marketers can also analyze which web pages generate the most inquiries and identify marketing or sales qualified leads.

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