1. General scope
In compliance with the General Data Protection Regulation (RGPD) that came into force on May 25, 2018, CENTROZERO - Tecnologias da Informação, Lda, owner of the registered trademark OptiTELECOM®, headquartered at Av. dos Descobrimentos, 1193-I , E6, 4400-103 Vila Nova de Gaia, informs that the processing of personal data collected through our website is the responsibility of CENTROZERO.
CENTROZERO undertakes to respect the privacy of its users and to process their personal data confidentially, in accordance with applicable laws. The data provided will not be processed for any purposes other than those specified herein.
This privacy policy covers this website, as well as other websites that mention this policy.
CENTROZERO reserves the right to update or modify its Privacy Policy at any time, namely, in order to adapt it to legislative changes. This page should be visited by the user regularly.
2. Consent
In using this website, the user is under full consent to the collection and use of information.
CENTROZERO may, at any time, modify or delete any of the privacy policies of its OptiTELECOM website, through the content of this page.
3. Type of data collected
CENTROZERO collects data about its users that can be used to provide important information about the services they have subscribed to, including updates and notifications. The data are intended for processing subscriptions and communicating with Customers, processing requests for information and statistical analysis. The data provided will not be shared with third parties, except with partner entities that jointly provide a solution to the Customer.
4. Security
CENTROZERO ensures the necessary technical and organizational measures for data protection. User data is adequately protected from unauthorized processing and access.
CENTROZERO guarantees all appropriate efforts to prevent unauthorized or illegal use of the user's personal data. (Includes its loss, destruction or damage).
CENTROZERO requests the cooperation of users to maintain the security of personal data, recommending that you: do not use a login and password that are easily accessible; change your password regularly and do not divulge anyone else's password.
5. Cookies
The OptiTELECOM website uses cookies in certain areas. This type of file stores information on the user's hard disk or browser, allowing them to be identified by the website and to know who has visited them before.
In case of refusal of cookies, the website may not work correctly.
CENTROZERO does not share cookies with third parties.
6. User rights
Pursuant to the Personal Data Protection Law, the user has the right to obtain information about his/her personal data, and may thus resort to CENTROZERO to correct, add, block or delete the data in whole or in part in case they are incomplete, incorrect or irrelevant for processing.
In recent years, the importance of customer service has remained paramount .
Incorporating...
It's quite common for a customer to want to speak to a real person for help navigating a website....